FAQ (Frequently Asked Questions)

Q1: Do you offer tea tasting at your store?

Answer: Yes! You can taste any tea before buying at our GS Road store in Christian Basti, Guwahati. Our tea experts will guide you through different varieties based on your preferences. No appointment needed. Walk in Mon-Sat, 10 AM to 6 PM.

Q2: Do you deliver outside Guwahati?

Answer: Yes, we ship across India via Bluedart and Delhivery. Orders above ₹500 qualify for free shipping. All orders are dispatched within 24 hours from Guwahati and delivered within 3-5 business days. Order at namhah.com.

Q3: What is your best tea for daily chai?

Answer: For strong, bold daily chai, we recommend our Halmari CTC Tea (₹700/kg) — it is from the most awarded Assam tea garden. For a more budget-friendly option, our Good Assam CTC (₹400/kg) is excellent. Both are perfect with milk and make 200+ cups per kg.

Q4: Do you sell organic tea?

Answer: Yes! We have certified organic CTC tea from the Chota Tingrai estate (₹180/250g) and organic green tea from the Potin Estate in Arunachal Pradesh (₹200/100g). Both are pesticide-free and garden-fresh.

Q5: What makes Namhah different from other tea brands?

Answer: We source directly from the garden — no middlemen, no blending with inferior tea. Every pack is dispatched within 24 hours from Guwahati, so you get genuinely fresh tea. We work with some of Assam and Darjeeling’s most celebrated estates including Halmari, Rosekandy, Donyi Polo, and Jungpana.

Q6: Do you do corporate gifting?

Answer: Yes, we offer custom corporate tea gift boxes with branding options. Choose from our standard 2, 3, or 4-tin gift sets, or we can create a custom assortment. Contact us at info@namhah.com or +91 7002319991 for bulk pricing.

Q7: Can I buy tea as a gift for someone visiting from outside India?

Answer: Absolutely! Our tin boxes are beautifully designed and travel-friendly. The gift box sets (2-tin at ₹800, 3-tin at ₹1,399, 4-tin at ₹1,999) are our most popular choices for tourists and visitors. We also have a wooden gift box (₹400) that makes a memorable keepsake.

Q8: Do you sell green tea?

Answer: Yes, we have several green tea options: Assam Green Tea (₹200/100g), Organic Green Tea from Arunachal Pradesh (₹200/100g), Herbal Tulsi Green Tea (₹249/100g), Mint Green Tea (₹249/100g), Jasmine Green Tea (₹430/100g), and Matcha powder (₹899/100g).

Q9: What is white tea? Is it available here?

Answer: White tea is the rarest and most delicate tea type, made from the youngest buds with minimal processing. It has the highest antioxidant content of all teas. We carry Assam White Tea Silver Needles (₹600/50g), Darjeeling Silver Needles (₹1,000/50g), and Donyi Polo White Peony (₹600/50g).

Q10: Is there parking available near the store?

Answer: There is street parking available on GS Road near our store. The Christian Basti area has several parking spots. If driving from GMCH side, look for our store opposite Sohum Shop on GS Road. Auto-rickshaws and Ola/Uber can drop you directly at the door.

Q11: Are your teas available on Amazon?

Answer: Yes, many of our teas are available on Amazon India. However, you will find the widest selection and freshest stock at our GS Road store or at namhah.com. Online orders from our website ship within 24 hours with free delivery above ₹500.

Q12: What is the best tea to give as a Diwali gift?

Answer: Our 3-tin gift box (₹1,399) is the most popular Diwali gift — three premium teas beautifully packaged. For a luxury option, the 4-tin set (₹1,999) spans CTC, green, oolong, and speciality teas. For bulk corporate gifting with custom branding, contact us for special pricing.